In what situation I can return the product bought from Yahanamilega.in?
If the product you received is ‘Damaged’ or ‘Defective’ or it is ‘Not same as Described’ by Yahanamilega.in you can request for Exchange or Replacement.
Do I have to pay anything Extra for return?
We do not charge extra for returns on approval of customer support and all replacements/pickups are done free of cost. Customer Support will inform you about the pickup process. While we pick up originally delivered products from most customer locations, there are certain areas where a pickup cannot be arranged. In such a case, you can ship the product through any other courier. You will be reimbursed for the shipping charges against the original receipt.
What if the same product is not available?
Replacement is subject to availability of stock with the Yahanamilega.in. If the product is out of stock, you will receive a refund, no questions asked.
How do I return a product purchased on Yahanamilega.in?
Simply follow these steps
Fill out the Product Return form and provide Order ID details.
Customer Support will confirm the return request and will inform you about the pickup process.
Please ensure that the product is in unused, unaltered, unsoiled, and original condition. Include all price tags, labels, original packing, and invoices along with the product.
Necessary state/central sales tax any statutory transit material form has to be initiated by the customer for reverse pick up
When are returns not possible?
There are certain scenarios where it is difficult for us to support returns
Return request is made outside the specified time frame of 3 Days
The product is damaged because of use or the Product is not in the same condition as you received it.
Defective products which are covered under the manufacturer’s warranty.
Any product that has been used or installed.
Products with tampered or missing serial numbers.
Items that are returned without original packaging, or accessories.
Products ordered on demand (special orders).
If statutory forms as required by the state/central Govt. of India are not provided by the customer
When will I get my refund?
Your refund will happen as per the below-mentioned timelines. Please note that the refunds are dependent on external agencies such as banks, payment gateways, and external couriers (for cheques).
| Type of payment | Duration |
| Debit card/credit card/ Net banking | 5-7 working days from the refund initiation date |
| NEFT transfer/ UPI/ IMPS | 5-7 working days from the refund initiation date |
We work to provide the most hassle-free online shopping experience. You are covered and your money is safe.
I have still not received my refund yet.
Once you fill out the product return form you receive an e-mail from us confirming your refund request accepted. That shows the refund process is initiated.
Sometimes financial organizations take a longer time to process the refund request. However, if the refund hasn’t happened by the date we promised, you can contact us. We will gladly help you.
How do I cancel my order?
You can cancel your order any time before the shipping of your product. Just click on the Cancel button against your order in My Orders in My Account. We will cancel it and initiate your refund.
Note:
We do not charge extra for returns and all replacements/pickups are done free of cost.
We support Replacement selected categories in case of damaged items.
Replacement is available for Dead On Arrival, Faulty, or Received Wrong Item.
Replacement is subject to availability of stock with the Yahanamilega.in. In case a Replacement is not available, Yahanamilega.in will refund the amount for the same.
If you change your mind after receiving the product as per the order, the replacement or return cannot be carried out.
All this is subject to the yahanmilega.in the return policy.`